These terms govern the use of the SweetCrate Casino website. By registering an account and placing bets you confirm that you have read the rules, agree with them and accept them in full. If any clause does not suit you, please refrain from using the service.
1. General provisions
The service is available to persons aged 18 and over living in jurisdictions where online gaming does not contravene local law. Compliance with local legislation is the user's responsibility. The operator may refuse service where there are grounds to suspect a breach of these rules.
2. Accounts
- One user may hold only one account. Duplicates are blocked and winnings on them are voided.
- Registration data must be accurate and match the documents supplied during verification.
- Transferring, selling or sharing an account is prohibited.
- The account holder is responsible for keeping the password safe. Staff never request passwords.
3. Deposits and payouts
Deposits and withdrawals use the methods available in your account for your country and currency. Payouts return through the method used for the deposit; where that is impossible, an alternative is agreed with support. The operator may request documents confirming identity and source of funds before releasing a payout. Requests are processed in order of arrival, and crediting times depend on the payment system.
4. Bonuses
Each bonus offer carries its own terms: minimum deposit, wagering requirement, maximum bet while wagering, expiry date and the list of games that contribute. The terms of a specific promotion take priority over the general rules. Bonus abuse — coordinated play, zero-risk strategies, multiple accounts — leads to the bonus and related winnings being voided.
5. Gameplay
Game outcomes are determined by the provider's random number generator. An interrupted round is restored automatically when the game is reopened. In the event of a technical fault, the result is established from the provider's logs, and bets in disputed rounds may be returned.
6. Limitation of liability
Gambling carries the risk of losing money. The service does not guarantee winnings and is not liable for losses arising from play, nor for interruptions on the side of an internet or payment provider.
7. Changes to the terms
The operator may update these rules. The current version is always published on this page; by continuing to use the service after an update you accept the new version.
For any questions about these rules, open the online chat. 18+, play responsibly.
